Terms & Conditions

Tabendi Healthcare Network - Web & Mobile Terms of Use

Effective Date: Aug 8, 2025

1. Acceptance of Terms

These Web & Mobile Terms of Use (“Terms”) govern your access to and use of the websites, software, and mobile applications operated by Tabendi Healthcare Network (“THN,” “we,” “us,” or “our”) that contain a link to these Terms (each, an “Application,” and collectively, the “Applications”).

By accessing or using the Applications, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Applications.


2. Changes to Terms

We reserve the right to update or modify these Terms at any time. If material changes occur, we will provide notice by posting the updated Terms on the Applications, sending an email, or by other reasonable means. Your continued use of the Applications after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must discontinue use of the Applications immediately.


3. Modification, Suspension, and Discontinuation of Services

We may, at any time and without liability, modify, replace, suspend, or discontinue the Applications, any features, or any portion thereof. New features or services will be subject to these Terms unless otherwise stated.


4. No Warranty

Information provided through the Applications is offered “AS IS” and without warranty of any kind, whether express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not permit certain warranty disclaimers; in such cases, applicable law will govern.

We do not guarantee that:

  • The Applications will be uninterrupted or error-free;
  • The information provided will be accurate, current, or reliable; or
  • External websites linked through the Applications are safe or free from errors or harmful content.


5. Content Disclaimer

While using the Applications, you may encounter certain Content (defined as any text, images, videos, data, guidance, suggestions, or materials provided through the Applications).

Although some Content may be provided by licensed healthcare professionals, such Content:

  • Does not create a patient–provider relationship;
  • Does not constitute medical advice, diagnosis, or treatment; and
  • Is provided solely for informational purposes to help you locate and select healthcare providers.


6. Live Chat & Automated Assistance

Our Live Chat feature may utilize artificial intelligence (AI) for automated assistance. By using Live Chat, you acknowledge and agree that:

  • Responses are general in nature and may not be accurate, complete, or applicable to your specific situation;
  • All conversations may be recorded and used in accordance with our Privacy Policy;
  • Live Chat communications may not be secure, and you accept the associated risks.


7. Limitation of Liability

THN is not a healthcare provider and does not practice medicine or provide clinical services. The Applications are intended solely for informational, scheduling, and payment facilitation purposes.

You must not use the Applications for emergency situations. If you are experiencing a medical emergency, call emergency services immediately.

To the maximum extent permitted by law, THN shall not be liable for any:

  • Direct, indirect, incidental, consequential, or special damages;
  • Loss of profits, revenue, data, or goodwill;
  • arising out of or related to your use of the Applications, even if we were advised of the possibility of such damages.


8. Provider Verification

We make reasonable efforts to verify that healthcare providers using our Services hold active licenses or certifications as required by law. We reserve the right to suspend or remove providers who engage in inappropriate or unprofessional conduct.


9. Insurance Information

Insurance-related content is provided for general reference only and may be incomplete, outdated, or inaccurate. You agree to:

  • Provide accurate and complete insurance information;
  • Maintain and verify its accuracy.
  • We are not responsible for errors, omissions, or outdated information provided by you, providers, or insurers.


10. Medical Information Submitted Through the Applications

If you provide medical history or other health information through the Applications, you authorize us to share it with your chosen healthcare provider. You are responsible for verifying the accuracy of such information.


11. Telemedicine Services

Our role in telemedicine is limited to facilitating connections between you and healthcare providers. We do not:

  • Control the clinical services delivered;
  • Guarantee the accuracy, legality, or quality of telemedicine sessions; or
  • Assume liability for provider conduct or care outcomes.


12. Third-Party Resources

The Applications may link to third-party websites or resources. We do not endorse, control, or assume responsibility for such sites, their content, or their data-handling practices. Your interactions with third parties are solely between you and them.


13. Intellectual Property

All trademarks, service marks, trade names, and related intellectual property appearing on the Applications are the property of THN or their respective owners. Unauthorized use is prohibited.


14. Prohibited Uses

You agree not to:

  • Modify, reverse engineer, or decompile any part of the Applications;
  • Use the Applications for unlawful purposes;
  • Circumvent access controls or security features;
  • Use automated tools to scrape, index, or mine data from the Applications.


15. Session Data

We may collect and share real-time session data, including your activities on the Applications, with our vendors in accordance with our Privacy Policy.


16. Termination

We may suspend or terminate your account or access at any time for violations of these Terms, and we may delete your stored information without liability.


17. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles.


18. Contact Information

If you have questions about these Terms, please contact us.